ABOUT US

passion led us here

We do what we love. It all started with passion and we enjoy every moment in the Specialty Coffee Industry.

DATA PROTECTION

The protection of personal data is our top priority. At this point we would like to inform you about which personal data we collect on our website www.xxx-coffee.com and how we handle it.

1. RESPONSIBLE DEPARTMENT, SCOPE

The responsible body within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

XXX.Coffee

Adalberstrasse 9, 10999

(hereinafter referred to as "XXX.Coffee").

The browser can be adapted at any time to the personally desired level of data collection for the use of our website. You can find information on this in our data protection declaration.

We collect and use personal data as part of the services offered via our platforms. In addition, we create analyzes for statistical and market analysis purposes in an anonymous form.

Personal data is being recorded in the technically necessary amount only. Under no circumstances do we sell the collected data or pass them on to third parties for other reasons without your prior consent. The following declaration gives you an overview of how we guarantee this protection and what type of data is collected for what purpose.

2. LEGAL BASIS FOR THE COLLECTION OF DATA

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) GDPR serves as the legal basis.

When processing personal data that are necessary for the performance of a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Para. 1 lit. c) GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) (d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit.f) GDPR serves as the legal basis for processing.

At this point we would like to point out that we will delete all data as soon as they are no longer required to achieve the respective purpose for which they were collected. This applies subject to such data, the storage of which is required by law.

In the context of data processing that is not carried out by us, we work exclusively with companies that have either adapted their data processing to the rules of the GDPR or are obliged to a comparable level of data protection under agreements such as the EU-US Privacy Shield.

3. SCOPE OF DATA COLLECTION, USE AND STORAGE

3.1 When you visit our website, usage-related data is generated about your usage process. However, we do not assign this data to you personally. The data collection serves the sole purpose of continuously improving and further developing the quality of our services, for which we create anonymized analyzes of user behavior. After you have finished your visit with us, we will only save your IP address in anonymised form. Further details on the systems used can be found in the sections below on cookies and social media.

3.2 All customer data required to process the contract (email address, salutation, name, address, telephone and fax number and bank details), in particular for the order, invoice and delivery processing, are processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act ( BDSG) and the Telemedia Act (TMG) collected, stored, used and, if necessary for order processing, transmitted to third parties. A transfer of this data to third parties with the exception of the transport company entrusted with the order does not take place.

Your orders will be saved with us. Should you lose your documents for your orders, please contact us by e-mail, fax or telephone. We will be happy to send you a copy of the details of your order by e-mail, provided that the order was not made more than a year ago.

3.3 Each time a file is requested on our website, the following access data is saved as standard:

the page from which the file was requested

Name of the file

Date and time of the request for the amount of data transferred for the access status (file transferred, file not found, etc.)

a description of the type of web browser used

the IP address of the requesting computer

The stored data is evaluated exclusively for internal statistical purposes in order to control and improve the quality of our services.

4. LOGIN - POSSIBILITIES ON OUR WEBSITE

On our website, we offer our customers the option of logging in to a specially protected area, the Online-Shop-XXX.Coffee, by entering their access data. The data will be transmitted to us and saved. The data will not be passed on to third parties. The following data is requested as part of the registration process:

Email or username

password

At the time of registration, the following data is also stored:

IP address of the user

Date and time of registration

When ordering products, the data necessary for the fulfillment of the purpose of the contract are forwarded to our contractual partners. In this regard, we refer to point 2 of our data protection declaration.

All data collected in this context will be deleted by us immediately as soon as they are no longer required to achieve the respective purpose for which they were collected. This applies subject to such data, the storage of which is required by law.

5. CONTACT FORM - REGISTRATION OF COURSE DATES / APPLICATIONS BY EMAIL / SERVICES

You can contact us on our website to receive information about us or our products. There is also the option of registering for courses as part of barist training or sending applications to us via email. You can also contact us for repairs and services.

If a user makes use of one of these options, the data entered in the input mask will be transmitted to us and saved. These data are depending on the request of the user

Surname

address

e-mail address

Phone number

At the time the message is sent, the following data is also stored

IP address

Date and time of registration

Depending on the processing procedure, consent is obtained for the processing of the data and reference is made to our data protection declaration. In this regard, we refer to point 2 of our data protection declaration.

6. USE OF COOKIES

We use so-called session cookies so that you can order on our website and your order is collected in a shopping cart. Session cookies are small pieces of information that a provider stores in the visitor's computer memory. A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. These cookies cannot save any other data. Your orders are compiled in your shopping cart with the session ID.

Other providers use permanent cookies in order to be able to recognize visitors even after a long time. This information is then saved as a text file on the hard drive of the visitor's computer. In contrast to this, the session cookies used on our website are deleted when you end the session. If you close the browser window or go to another page, your shopping cart will be reset. The contents of the shopping cart that have been collected up to that point must be compiled again if you have ended the session but not completed the order process. No conclusions can be drawn from the cookies about the personal usage behavior of the customer. Without your express consent, we will not associate any of your personal data with the data collected by the cookies.

Most browsers accept cookies by default and are set to accept all cookies without asking the user. You can allow or prohibit temporary and stored cookies independently of one another in the security settings. If you want to use our shopping cart function, you should set your browser so that session cookies are accepted. If you deactivate cookies, certain features on our website may not be available to you and some websites may not be displayed correctly.

7. DATA COLLECTION AND USE WHEN PAYING THROUGH OUR WEBSITE

If you place chargeable orders via our website, we will also pass on your personal data to the payment processing providers commissioned by us for the purpose of fulfilling the contract.

Payment is always processed via PCI-DSS certified security / encryption solutions in order to offer the highest level of data security for your payment.

8. USE OF SOCIAL MEDIA PLUGINS

8.1.1 USE OF FACEBOOK PLUGINS

Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Facebook social plug-in” or “Facebook social plugin”. You can find an overview of the Facebook plugins and their appearance here: http://developers.facebook.com/plugins. When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plugins, for example press the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and shown to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information: http://www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. B. with the "Facebook Blocker" ( http://webgraph.com/resources/facebookblocker/ ).

8.1.2 PRIVACY POLICY FOR THE USE OF FACEBOOK PLUGINS (LIKE BUTTON)

Plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our website. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ .

When integrating it into our website, we have chosen a privacy-friendly variant of the 2-click solution recommended by privacy advocates and would like to point out the following to you:

Initially, no data from you is transferred to Facebook, but only when you activate the Like button on our site.

When you then visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. As a result, Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Facebook. You can find more information on this in Facebook's data protection declaration at http://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account. If you want to completely prevent data transmission to Facebook, do not activate the "Like" button.

8.2 USE OF TWITTER COMPONENTS

Use of Twitter plugins (eg “Twitter” button) Our website uses so-called social plugins (“plugins”) from the Twitter microblogging service, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103 , USA ("Twitter") is operated. The plugins are marked with a Twitter logo, for example in the form of a blue “Twitter bird”. You can find an overview of the Twitter plugins and their appearance here: https://twitter.com/about/resources/buttons

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Twitter servers. The content of the plug-in is transmitted directly from Twitter to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged in to Twitter. This information (including your IP address) is sent directly from your browser to a Twitter server in the USA and stored there.

If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example press the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information will also be published on your Twitter account and shown to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your related rights and setting options to protect your privacy can be found in Twitter's data protection information: https://twitter.com/privacy

If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the Twitter plugins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript" ( http://noscript.net/ ).

8.3 USE OF THE YOUTUBE COMPONENTS

We use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA, on our website. We use the option "- extended data protection mode -" provided by YouTube. When you call up a page that has an embedded video, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser. According to the information provided by YouTube, only data is transmitted to the YouTube server in "- extended data protection mode", in particular which of our websites you have visited when you watch the video. If you are logged into YouTube at the same time, this information will be assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website.

Further information on data protection from YouTube is provided by Google under the following link: https://www.google.de/intl/de/policies/privacy/

8.4 USE OF INSTAGRAM

Our website uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. You can find an overview of the Instagram plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is sent directly from your browser to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can immediately assign your visit to our website to your Instagram account.

If you interact with the plugins, for example press the “Instagram” button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and shown to your contacts there. The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your related rights and setting options to protect your privacy can be found in Instagram's data protection information: https://help.instagram.com/155833707900388/

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. B. with the script blocker "NoScript" ( http://noscript.net/ ).

9. USE OF GOOGLE ANALYTICS

We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by cookies and relating to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link ( https: // tools .google.com / dlpage / gaoptout? hl = de ) download and install the available browser plug-in. You can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=de or at http://www.google.com/intl/de/policies/ (general information on Google Analytics and data protection). You can also prevent the installation of cookies by setting your browser software accordingly. (see also https://www.datenschutzzentrum.de/tracking/schutz-vortracking.html ) A general deactivation of cookies is not recommended, as temporary cookies have their authorization and other websites may be dependent on this function. Instead, it makes sense to have the cookies automatically deleted at the end of a session. The deletion is carried out as soon as the browser is completely closed, which can happen several times a day. Here is a link to software that prevents Google Analytics from collecting data: http://tools.google.com/dlpage/gaoptout?hl=de .

By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the purpose set out above.

The collection and storage of data can be objected to at any time with effect for the future [with https://tools.google.com/dlpage/gaoptout?hl=de link]. In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp ()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal reference.

10. DATA PROCESSING IN NEWSLETTER SENDING

With your consent to receive our newsletter, we will send you information and / or offers about our product range with our newsletter at regular intervals, provided that you have registered for the newsletter and this is expressly desired. You can unsubscribe from the newsletter at any time. Either via a link that can be found in every newsletter or directly on our website under the link "Newsletter". You are also welcome to email us at info@erhandizbay.com we will take care of the de-registration for you.

We use the MailChimp service for this, which is provided by the external service provider The Rocket Science Group, LLC, 512 Means Street, Suite 404 Atlanta, GA 30318. By subscribing to the newsletter, you consent to the transmission to and use of your email address by MailChimp on our behalf as described below. We have concluded a contract with MailChimp based on the so-called EU standard contractual clauses. MailChimp sends out our newsletter and manages our subscriber list on our behalf. In addition, MailChimp offers the possibility of statistically evaluating usage data. An evaluation is always carried out by us within the scope of the options to configure MailChimp only group-related. This means that we can only generate statistics for a large number of users and there is no individual evaluation. However, we would like to point out that MailChimp uses Google Analytics, to which we have no access and which cannot be influenced by us. If you do not want MailChimp to evaluate your usage behavior via Google Analytics, you can object to this by clicking the link http://tools.google.com/dlpage/gaoptout?hl=de Download and install the available browser plug-in.

If you register for the newsletter on our website, MailChimp will send you an email on our behalf with which you can confirm your registration for our newsletter (“double opt-in”). For this double opt-in email, your email address will initially be stored temporarily for this purpose only. If you have confirmed the newsletter registration with the double opt-in, your email address will be stored permanently by MailChimp until you object to further use. To prove the actual registration and to defend against the accusation of unsolicited newsletter transmission, MailChimp saves the date of the entry and the IP address under which the registration was made. Any further use of the IP address does not take place.

You can unsubscribe from the newsletter at any time; a corresponding unsubscribe link is included in every newsletter email. Alternatively, you can also contact us directly: info@erhandizbay.com .

11. SECURITY

XXX.Coffee Berlin takes all necessary technical and organizational security measures to protect your personal data from loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public.

In order to protect you as a customer, we use an encrypted connection for online orders. Using SSL (Secure Socket Layer), your personal data is encrypted (not visible to third parties) and transmitted over the Internet. So you can be sure that your personal data such as name and address will only be transmitted to our server. You can recognize such a secure connection by the lock symbol in the status bar of your web browser or by the URL in the address bar, starting with "https" instead of "http".

12. DATA SUBJECT RIGHTS

If your personal data is processed, you are the "data subject" and you have the following rights towards us as the person responsible:

12.1 RIGHT TO INFORMATION

You have the right to receive confirmation from us free of charge as to whether we are processing personal data relating to you. If this is the case, you have a right to information about this personal data and to further information, which you can find in Art. 15 GDPR. You can contact us by post or email.

12.2 RIGHT TO CORRECTION

You have the right to request us to correct any incorrect personal data concerning you without delay. You also have the right - taking into account the purposes of processing mentioned above - to request the completion of incomplete personal data - including by means of a supplementary declaration. You can contact us by post or email.

12.3 RIGHT TO DELETION

You have the right to request the immediate deletion of your personal data if one of the requirements of Art. 17 GDPR is met. You can contact us by post or email.

12.4 RIGHT TO RESTRICTION OF PROCESSING

You have the right to demand that we restrict processing if one of the requirements of Art. 18 GDPR is met. You can contact us by post or email.

12.5 RIGHT TO INFORMATION

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this turns out to be impossible or involves a disproportionate effort.

You have the right vis-à-vis the person responsible to be informed about these recipients.

12.6 RIGHT TO DATA PORTABILITY

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format and you have the right to transmit this data to another person responsible without hindrance from us, if the requirements of Art 20 GDPR are present. You can contact us by post or email.

12.7 RIGHT TO OBJECT IN PROCESSING DUE TO OUR LEGITIMATE INTEREST

Insofar as we exceptionally process personal data on the basis of Art. 6 Paragraph 1 Letter f) GDPR (i.e. due to legitimate interests), you have the right at any time for reasons arising from your particular situation to object to the processing of your personal data to lodge an objection with us. If we cannot prove any compelling legitimate reasons for further processing that outweigh your interests, rights and freedoms, or if we process your data for direct marketing purposes, we will no longer process your data (see Art . 21 GDPR). You can contact us by post or email. A technical procedure that you use is also considered a contradiction in this sense, for example clear technical information that your web browser transmits to us (“Do-Not-Track” message).

12.8 RIGHT OF WITHDRAWAL IF CONSENT IS GRANTED

You have the right to revoke your consent to the collection and use of personal data with effect for the future at any time. You can contact us by post or email. This does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

12.9 AUTOMATED DECISION MAKING INCLUDING PROFILIN

You have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effects on you or which significantly affects you in a similar manner. Unless the decision is necessary for the conclusion or performance of a contract between you and us, it is permissible on the basis of legal provisions of the Union or of the member states to which we are subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as yours legitimate interests or the decision is made with your express consent.

We do not make such automated decision-making.

12.10 FREEDOM TO PROVIDE DATA

If the provision of personal data is required by law or contract, we will always point this out when collecting the data. In some cases, the data we collect is required for the conclusion of a contract, namely when we otherwise cannot or cannot sufficiently fulfill our contractual obligation to you. There is no obligation for you to provide the personal data. However, failure to provide it may mean that we cannot perform or offer a service, action, measure or similar requested by you or that it is not possible to conclude a contract with you.

If you would like to exercise one of the rights described above, please do not hesitate to contact us:

E-mail address: info@roeststaette.com or under:

XXX.Coffee Berlin
Erhan Dizbay
Adalbertstrasse 9
10999 Berlin

Data protection declaration, status: May 2020.

12.11 RIGHT TO COMPLAIN WITH A REGULATORY AUTHORITY

Without prejudice to other rights, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of your personal data is contrary to data protection law violates.

IMPRINT

The European Commission provides a platform for online dispute resolution, which you can find under http://ec.europa.eu/consumers/odr/ Find. We are ready to take part in an out-of-court arbitration process.

LIABILITY FOR CONTENT

The contents of our pages were created with great care. However, we cannot assume any liability for the correctness, completeness and topicality of the content. As a service provider, we are responsible for our own content on these pages in accordance with general law in accordance with Section 7, Paragraph 1 of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to research circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which we become aware of a specific legal violation. As soon as we become aware of such legal violations, we will remove this content immediately.

LIABILITY FOR LINKS

Our offer contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time they were linked. No illegal content was found at the time the link was created. A permanent control of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. As soon as we become aware of legal violations, we will remove such links immediately.

The content and works on these pages created by the website operator are subject to German copyright law. The duplication, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this website are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. If you should nevertheless become aware of a copyright infringement, we would ask you to notify us accordingly. If we become aware of legal violations, we will remove such content immediately.

Conditions

1. CONTRACTUAL PARTNERS - SCOPE - DEFINITIONS

The contract is concluded with

XXX.Coffee Berlin
A. Erhan Dizbay
Adalbertstrasse 9
D-10999 Berlin

VAT ID no. DE 338203417

hereinafter referred to as the provider.

These general terms and conditions apply to all orders between the provider and the customer (hereinafter referred to as “customer” or “you”). The version valid at the time of the conclusion of the contract is decisive.

Deviating, conflicting or supplementary general terms and conditions of the customer do not apply unless we have expressly agreed to their validity.

If "consumers" are mentioned in these terms and conditions, these are natural persons who conclude a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

"Entrepreneurs", on the other hand, are natural or legal persons or partnerships with legal capacity who, when concluding a legal transaction, act in their commercial or independent professional activity.

"Customers" in the sense of these terms and conditions are both consumers and entrepreneurs.

If working days are specified as deadlines, this includes all days of the week with the exception of Saturdays, Sundays and public holidays.

2. ORDER PROCESS

The customer can add the desired product to the shopping cart without obligation by clicking on it in the shop. You can view the contents of the shopping cart at any time by clicking on the shopping cart without obligation. Input errors can be corrected at any time using the keyboard and mouse in the input fields and goods can be deleted from the shopping cart.

If the customer wants to buy goods from the shopping cart, he can click the button "Proceed to checkout!" initiate the ordering process. After entering the data necessary to process the contract, such as address, the customer can click on the "Complete registration" button to go to the order page, on which the entries can be checked again. The ordering process can be ended at any time by closing the browser. You can correct your order at any time by clicking the "Change" or "Delete" buttons.

3. CONCLUSION OF A CONTRACT

The presentation of the goods in the online shop is not a legally binding offer, but an invitation to order. Errors excepted.

By clicking the button "order with obligation to pay", the customer submits a binding offer to purchase the goods listed on the order page.

The provider will immediately confirm receipt of the order with the content of the offer to the customer after receipt of the offer by the provider by e-mail to the e-mail address given in the offer.

The provider can accept the customer's order by sending an order confirmation by email or by delivering the goods within 5-10 working days.

The order is confirmed by sending an email to the email address given in the customer's offer. If the customer does not have a deliverable e-mail address, the order confirmation will be sent when the goods are delivered to the delivery address specified by the customer. If the provider has not accepted the customer's offer, the offer is deemed to have been rejected.

No sales contract is concluded for products that are not listed in the order confirmation.

In the case of PayPal or Sofortüberweisung as the payment method, the customer's account will be debited immediately due to technical features. However, this does not constitute acceptance of the customer offer. If the provider is unable to deliver the customer order, the payment made will be refunded to the customer immediately.

All products offered are only sold in normal household quantities.

4. PRICES AND PAYMENT TERMS

All prices quoted are in euros including statutory sales tax and other price components, plus shipping costs, if applicable. The shipping costs are clearly communicated to the customer in the shopping cart system and on the order page.

From a value of 15.00 EUR we deliver free of charge within Germany.

You have the option of choosing the payment method Paypal, Sofortüberweisung or credit card.

If you pay by credit card, your account will be debited when the goods are delivered.

The contractual relationships between PayPal and its customers are based exclusively on PayPal's terms of use.

There are no other taxes or additional costs.

5. DELIVERY

Delivery takes place within Germany and the EU. For delivery within Germany and the packaging costs, we charge a proportionate lump sum of EUR 4.90. Deliveries within the EU are charged at EUR 16.50.

Unless expressly stated otherwise in the offer, delivery takes place within 5-10 working days after receipt of the order.

In the case of entrepreneurs, the risk of accidental loss and accidental deterioration of the goods is transferred to the customer when the goods are handed over;

If your order includes goods whose sale is subject to age restrictions, we use a reliable process that includes a personal identity and age check to ensure that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.

6. RESERVATION OF TITLE

The delivered goods remain the property of the provider until the purchase price has been paid in full.

7. RIGHT OF WITHDRAWAL FOR DISTANCE AGREEMENTS

Consumers have the following right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of withdrawal, you must contact us

XXX.Coffee
Adalbertstrasse 9
D-10999 Berlin

Email: info@erhandizbay.com
Tel .: +49 15202366000

by means of a clear statement (e.g. by email or a letter sent by post) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

The right of withdrawal does not apply to the following contracts:

Right of withdrawal for services

Contracts for the provision of services in connection with leisure activities, if the contract provides for a specific date or period for the provision.

Right of withdrawal for subscription contracts

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to an extent that is not necessary for you to check the nature, properties and functionality of the goods.

The right of withdrawal does not apply to

Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer,
Contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
Contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature.

8. GENERAL INFORMATION ON RETURNING GOODS

Please avoid damage and contamination of the product. If possible, please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging to provide adequate protection against damage in transit.

These general information are not a prerequisite for the effective exercise of the right of withdrawal.

Repayments by the provider are made to the account used by the customer for payment. When paying with Sofortüberweisung, the return transfer will be sent to the account from which the transfer was made. If the customer has paid by PayPal / credit card, the refund will be made to the associated PayPal or credit card account of the customer.

9. PAYMENT AGREEMENT

You bear the direct costs of returning the goods.

10. TRANSPORT DAMAGE

If goods are delivered with obvious transport damage, please report such errors to the deliverer immediately and contact us as soon as possible. Failure to lodge a complaint or contact has no consequences for the statutory warranty claims of consumers and only serves to support the provider in asserting his claims against the company commissioned with the delivery of the goods or the insurance company.

11. WARRANTY

The statutory warranty obligation applies to consumers.

In the case of entrepreneurs, we initially guarantee defects in the goods through repair or replacement delivery, at our option.

Entrepreneurs must immediately examine the delivered goods for quality and quantity deviations and notify us in writing of any defects that can be identified within a period of one week from receipt of the goods. If a complaint is not made within 7 days, the goods are deemed to have been properly and completely delivered, unless it is a matter of a defect that was not recognizable during the inspection. Deadline is sufficient for the timely dispatch. The above does not apply to the purchase of consumer goods.

For entrepreneurs, the limitation period for statutory warranty claims is one year from delivery of the goods. For used items, the warranty period is one year from delivery of the goods.

12. STORAGE POSSIBILITY AND VISIBILITY IN CONTRACTUAL TEXT

You can also print out or save this document by using the usual function of your Internet service program (= browser: there usually "File" -> "Save as").

Our order confirmation e-mail, which we send to the e-mail address you provided after your order, once again contains the data of your order, our terms and conditions and cancellation policy and can be saved, for example, via your e-mail program.

Your order details are saved by us, but for security reasons they cannot be accessed directly by you.

We offer password-protected direct access for every customer. With the appropriate registration, you can view data about your completed, open and recently sent orders and manage and save your address data, any payment data and any newsletter.

13. FINAL PROVISIONS

The contract language is German.

If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of performance and jurisdiction for all disputes arising from this contractual relationship is the registered office of the provider. The same applies in the event that the customer is an entrepreneur and does not have a general place of jurisdiction in Germany. The provider is also entitled to sue the customer at his general place of jurisdiction.

If the customer is an entrepreneur, all changes, ancillary agreements, termination and repeal of this agreement must be made in writing. This also applies to a change or cancellation of this clause.

The law of the Federal Republic of Germany applies to the exclusion of the provisions on the uniform UN sales law on the purchase of movable objects (CISG). For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.

14. DISPUTE RESOLUTION

15. DUTY OF CONFIDENTIALITY

With the conclusion of a purchase, the buyer is obliged to observe the confidentiality of the product.

As of 03.2021

GENERAL TERMS AND CONDITIONS OF COFFEE MACHINES / COFFEE GRINDERS

SR-Machines.Berlin/ ErhanDizbay.Coffee

1. GENERAL

These general terms and conditions apply to all orders between the provider and the customer (hereinafter referred to as “customer” or “you”). The version valid at the time of the conclusion of the contract is decisive.

Deviating, conflicting or supplementary general terms and conditions of the customer do not apply unless we have expressly agreed to their validity.

If "consumers" are mentioned in these terms and conditions, these are natural persons who conclude a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.

"Entrepreneurs", on the other hand, are natural or legal persons or partnerships with legal capacity who, when concluding a legal transaction, act in their commercial or independent professional activity.

"Customers" in the sense of these terms and conditions are both consumers and entrepreneurs.

If working days are specified as deadlines, this includes all days of the week with the exception of Saturdays, Sundays and public holidays.

The following terms of sale, delivery and payment apply exclusively and for all relationships between ErhanDizbay.Coffee and the customer. Deviating agreements are only valid if they are confirmed by us in writing. The associated contractual conditions apply to leasing, rental and loan agreements. All offers are free and non-binding. Information in catalogs and brochures about shape, weight and quality are only indicative.

2. PRICES

The prices quoted at the time of the order confirmation are decisive. Should there be an increase in the cost factors by the time the order is confirmed, we are entitled, if necessary, to offset the prices valid on the day of delivery.

3. PAYMENT

Our invoices are payable immediately without deduction. Offsetting with claims other than undisputed or legally established claims is not permitted. We are not obliged to make advance payments. If the payment terms are exceeded, we are entitled to charge the respective discount rate of the Deutsche Bundesbank as a flat rate without proof. The assertion of further damages remains reserved.

If the buyer is in default of payment, our entire claim from the business relationship with the buyer becomes due. In this case and if the customer's financial circumstances deteriorate, we are entitled to request advance payments. The right to claim damages due to non-performance is also reserved.

4th RESERVATION OF TITLE

The goods purchased from us remain our property until all, including future claims, from the business relationship with the buyer have been fully satisfied. The customer may only sell the goods delivered by us in the ordinary course of business either against cash payment or if retention of title has been agreed or, if passed on to resellers, only if an extended current account retention of title has been agreed. He has to store the goods belonging to us properly and to insure them properly. The buyer is not entitled to pledge the goods subject to our retention of title or to assign them as security. He must notify us immediately of any access by third parties to the goods subject to our retention of title or to the claims assigned to us. All of us by averting third party access to the reserved goods, in particular seizure; The customer bears the costs incurred, insofar as these cannot be collected from third parties. If goods that are our property are resold, this must be calculated separately from goods from other suppliers. Our customer hereby assigns to us the claims arising from the sale against the purchaser in full, including all ancillary rights (reserved property, security property, bills of exchange, etc.) until our claims mentioned in item 1 have been paid in full. If there is a real or fake current account relationship between the customer and his customers, the customer hereby also assigns to us the claims arising from the termination of the current account relationship, the determination of the balances and the balance claims. In the case of payment by check or bill of exchange, ownership of these papers is transferred to us as soon as the customer purchases them; the handover of the papers is replaced by the fact that the customer first takes them into safekeeping for us. If the customer changes to discount, he assigns the discount proceeds to us in advance. If the customer sells the goods delivered by us together with goods from other suppliers and a total invoice is issued, the partial amount of the total invoice amount that is attributable to the goods from our deliveries included in the total invoice is assigned to us; the same applies to ancillary rights (e.g. reserved property, security property, bills of exchange, etc.) If and to the extent that the claims assigned to us are not asserted by us, the customer is entitled to collect these claims and to utilize ancillary rights. The direct debit authorization of the customer and his authorization to exploit ancillary rights is revocable for important reasons, in particular in the event of a significant deterioration. It expires without revocation if the customer stops his payments, opens judicial or extrajudicial composition or bankruptcy proceedings against him or the opening of bankruptcy proceedings against him is rejected due to lack of assets. Without our prior written consent, our customer may not conclude any installment contracts with financial institutions for the goods delivered under our retention of title. An assignment of claims is only permitted if it takes place by way of real factoring, is notified to us in advance and if the factoring proceeds exceed the value of our secured claim. When the factoring proceeds are credited to the customer, our claims become due immediately insofar as they are recorded by real factoring. Should the securities to which we are entitled according to the above provisions exceed our claims by more than 25%, the retention of title to the oldest delivery subject to retention of title shall no longer apply. If our customer defaults on the fulfillment of his payment obligations towards us, if he stops his payments or if judicial or extrajudicial composition or bankruptcy proceedings are opened against his assets or if bankruptcy proceedings are refused due to insufficient assets, the entire remaining debt becomes due, even if Bills of exchange with a later due date run.

5. DELIVERY TIMES / SHIPPING / MISSING QUANTITIES

The delivery period begins with the order confirmation. If a deposit has been agreed, the delivery time begins with the receipt of the deposit by our company. The delivery time is met if the goods are available within the deadline and this has been communicated to the customer. The delivery period is extended - even within a delay in delivery - appropriately in the event of unforeseen obstacles which our company could not avert despite the care reasonable in the circumstances of the case (e.g. operational disruptions, industrial action, strikes, official interventions, delivery of essential raw materials, etc.)

The company ErhanDizbay.Coffee has to notify the customer of such obstacles. In the event of later changes to the contract that could affect the delivery period, the delivery period will be extended to an appropriate extent, unless special agreements are made. If the goods are sent to the customer at the request of the customer, the risk of accidental loss or deterioration of the goods is transferred to the customer when they are delivered by the shipping agent, but no later than when they leave our warehouse, regardless of whether the shipment is from the place of performance or who bears the freight costs. When the shipment is received, the individual items must be counted or weighed immediately. Complaints and transport losses must be reported to us immediately by the recipient, enclosing the shipping documents on which the carrier has acknowledged the shortfalls. If the buyer does not comply with this obligation, the shipment is deemed to have been accepted in full and undamaged.

6th WARRANTY

The customer is obliged to check every delivery immediately upon receipt and to report defects or shortages in writing within a preclusive period of 3 days. The statutory regulation applies to undetectable defects (material manufacturing defects), starting on the day of purchase / delivery. During the warranty period after the sale, defects subject to warranty will be remedied by us free of charge. The customer loses the right to a warranty in the following cases: If he generally fails to meet his obligations towards our company, or if the defects complained about are the result of intervention by the customer, his employees or third parties. Insofar as the defects are due to normal wear and tear, limescale and / or soiling, improper handling, if repairs or changes have been made by third parties without the company ErhanDizbay.Coffee having been informed and given its written approval.

7th REPAIR ACCEPTANCE

As far as possible, the customer will be informed of the expected repair price when the contract is concluded, otherwise the customer can set cost limits. If the repair cannot be carried out at these costs or if ErhanDizbay.Coffee considers it necessary to carry out additional work during the repair, the customer's consent must be obtained if the stated costs are exceeded by more than 20%. The services provided for submitting a cost estimate will be invoiced to the customer if the repair cannot be carried out for reasons for which the contractor is not responsible. The entire invoice amount is payable on delivery of the repaired item without any deductions. The withholding of payments or the offsetting with any counterclaims of the customer disputed by the client is not permitted. The information on repair times is based on estimates and is not binding. Unless a later date has been agreed, the repair should be completed within 24 days of acceptance. If the repair cannot be completed within these days, the contractor is entitled to withdraw from the repair order without any obligation to pay damages. The client is obliged to collect the object to be repaired no later than 4 weeks after the object to be repaired has been handed over to the contractor. If a later date has been agreed, the item to be repaired must be picked up no later than 14 days after the agreed later date. If the goods are not picked up on time, the client will be given a grace period by letter to the last known address. After the grace period has expired, a demurrage of € 10.00 will be charged for each additional day of storage. The contractor shall not be liable for any repair items that have not been picked up 28 days after the order was placed or 14 days after an agreed repair date. If the object to be repaired is not picked up despite two reminders, the client, by taking note of these general repair conditions, expressly agrees that ownership of the object to be repaired will pass to the contractor (Section 929 sentence 2 BGB). The contractor is then entitled to utilize the item to be repaired at his own discretion to cover his claim. The contractor is obliged to accept the repair work, provided that it has been notified of its completion and any contractually provided testing of the item to be repaired has taken place. If the repair turns out to be not in accordance with the contract, the customer cannot refuse acceptance if the contractor expressly acknowledges his obligation to remedy the defect.

8th. RESIGNATION

If the customer wishes to withdraw from the contract before delivery, the company declares itself

ErhanDizbay.Coffee agrees because the customer does not meet his contractual obligations, he is obliged to pay 30% of the order amount recorded by the withdrawal as compensation. We reserve the right to assert larger, actually incurred damage.

9. APPLICABLE LAW; PLACE OF FULFILLMENT; JURISDICTION

German law applies. The place of fulfillment and jurisdiction is Berlin.

10. INVALIDITY RULE

Should any of these conditions be ineffective in whole or in part for legal reasons, the remaining conditions will continue to apply.